This Privacy Policy applies to the Esmeris marketing website. It is operated by Esmeris (“we”, “us”), the data controller for the information described here. For any privacy question or request, contact privacy@esmeris.com.

Information we collect

When you submit our contact form (the “Talk to us” page), we collect the details you provide:

Your name and work email address
Your company name and company size
The platform(s) you're interested in (Google Workspace, Microsoft 365)
Any message you choose to include

We also log limited technical data with each submission (such as the originating IP address) to prevent spam and abuse.

How we use it

To respond to your enquiry and follow up with you
To send you a confirmation that we received your request
To prevent spam and protect the security of the form

We do not sell your personal information, and we do not use it for advertising. We only contact you about your request unless you separately agree otherwise.

Legal basis

Where data-protection law such as the GDPR or UK GDPR applies, we rely on these bases:

Consent — the consent you give by ticking the box when you submit the form. You can withdraw it at any time (see “Your rights”).
Legitimate interests — responding to your enquiry, and keeping the form secure against spam and abuse. We have balanced these interests against your rights.

Sharing & processors

We share your information only with service providers that help us operate this site:

Resend — to deliver email notifications and your confirmation.
Umami Cloud — privacy-friendly, cookieless website analytics. It does not use cookies or collect personal information.
Sentry — server-side error monitoring, so we can detect and fix faults (for example, a failed form submission). It receives technical error details only — not your IP address or form contents.
Self-managed servers — this site runs on infrastructure we operate ourselves; we do not rely on a third-party application host.

The information you submit here is stored on this website's infrastructure and is not connected to the internal Esmeris audit system. Providing tenant credentials is never part of this form.

International transfers

Our service providers may process data in countries other than your own (for example, the United States). Where required, such transfers are covered by appropriate safeguards such as the European Commission's Standard Contractual Clauses.

Retention

We keep enquiry information for up to 12 months from your last contact with us, and then delete it — unless you become a customer (in which case it is retained under our customer agreement) or you ask us to delete it sooner.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the processing of your personal information; to object to processing; to data portability; and to withdraw consent at any time. To exercise any of these, email privacy@esmeris.com and we will respond within the timeframe required by applicable law. You may also lodge a complaint with your local data-protection authority.

Cookies & analytics

We use Umami Cloud for website analytics. It is cookieless and does not collect personal information or track you across sites, so no consent banner is required. We use it only to understand aggregate traffic (such as page views and referrers) and to count form submissions.

Changes

We may update this policy from time to time. The “Last updated” date above reflects the latest version.

See also our Security & privacy overview and Terms of Service.